Customer Service

Email us a question
customerservice@shoei.com

Get expert help (9am - 5pm PST, Monday - Friday)
(714) 730-0941

To have your helmet impact inspected for free*, please ship it to:
3002 Dow Ave, Suite 128
Tustin, CA 92780
Attn: Inspections

Be sure to include a letter with a brief description of the issue with the helmet, as well as a daytime phone number and return address. Once we receive the helmet it will take 1-3 business days to complete the inspection. Upon completion the helmet is returned to you with a letter stating the findings of our inspection. Your helmet is returned to you if it passes the inspection or not. There is no charge for the inspection, and the UPS Ground return shipping is free. To see a video on how to pack your helmet for shipping, click here.

*For USA and Canada residents only.

Racer Support Program
We accept racer resumes exclusively through sponsorship@shoei.com from September 1st through October 31st.

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SHOEI CO., LTD